It’s always nice when a client takes the time to thank us for what we do. The Cady Family has asked that we share their letter.

October 23, 2009

Dear Rich,

We would like to express our gratitude for all the extraordinary effort you have put in to the sale of our home in Bellingham. As I cleaned out old emails, I saw that we began correspondence back in early March. From our first inquiry regarding property values, and how to proceed, we felt guided and supported. The process of relinquishing what you know will be your last independent home, is not an easy process. It was made much easier by the sense of trust we felt in you, and our observation of your ethics at each juncture along the way. I recall you talking about your own parents, and those of your wife, and allowing them the dignity their years deserved. Your dealings with our dad were so considerate and respectful. He never felt pushed. He never felt “railroaded.” He never felt he represented just a financial gain for his realtor.

The seven hour distance from Bellingham and health issues, made clearing out the house an overwhelming prospect. You offered not only good resources, but considerable extra help in providing access to those who carried out the estate sale, etc. Final touches, such as having someone in to vacuum were an added kindness that we truly appreciated.

In the complexities of the three offers that were presented within the first week of the listing, you were diligent in guiding us through. The final sale went through without a hitch, and removed an enormous stress load on all of us.

In a time when true service and customer relations seems rare, we feel so fortunate to have had this experience with you.

Thank you,

Rick and Marilyn Cady

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